Frequently Asked Questions

Q: Where will the session take place? 
A: During your pre-consultation, we can discuss different location ideas to see what look will fit your style best. Most sessions take place at an outdoor location of your choice within Salt Lake or Utah Counties. Locations outside those two counties are available for an additional travel fee. (Out-of-State travel is also an option for an additional travel fee).

Indoor locations may also be an option, but depending on where the indoor session is, additional fees may apply. 

Q: How long will my session be?
A: The length of your session will depend on what type of session it is. Also, how many people are in the photo and the ages of those being photographed will also play a part in how long a session lasts. For most sessions, we have found that an hour is usually the perfect amount of time to capture what we need while not losing the attention span of children (or spouses).

Q: What time should we take the photos?
A: For an outdoor session, we usually find the best lighting to be about 2-3 hours before sunset, or when the sun first rises in the morning. Make note the sun sets at a different time every day. Therefore, it is best to check online what time the sun will set (or rise) on your particular session date. (This is particularly helpful if your session is months away). During your consultation, we will check what time the sun will rise and set and will plan the time accordingly.

If you are doing an indoor session, then the time of day typically won’t be an issue (unless you want indoor photos with natural light coming in). Again, during your consultation, we can discuss those options.

Q: What should I wear for my session?
A: During your pre-consultation, we will discuss ideas on what to wear, what style to do and we can even discuss what color scheme to do. Also, what you wear will probably have a lot to do with where you choose to do the session. For example, if you are being photographed in front of a lot of green pine trees, you probably will not want to be wearing a forest green shirt &/or forest green pants? 
We want to make sure you dress and feel your best and will help you every step of the way.

Q: What if it rains or is bad weather? 
A: If your session is outdoor, the weather can definitely be a concern. Unfortunately, it is hard to know exactly what the weather will do until the day of your shoot. 

Since we are in a profession that is constantly checking the weather, we know that what they say the weather will be will often be wrong. We’ve had it say it will be slightly overcast, yet it ends up being a blizzard. We have also seen it say it’s going to be a blizzard and yet the sky is completely blue. It gets frustrating. Believe me! So definitely a week or more before the session we won’t know exactly what the weather will be like. If it's a concern, we will be in touch a day or so before your session to discuss options. Also realize that even if it does rain that day, it rarely will be raining all.day.long. Therefore, we may have to adjust the time a little in order to miss the rain. In most cases, the weather hasn’t prevented us from shooting. However, if the weather is bad, then we can reschedule or possibly go somewhere indoors.

Q: How many photographs do you take? 
A: Each session is different. Some we may get all the images we need within 30 minutes, some sessions may take an hour or two. If there are little kids in the session, there are usually more pictures taken because they are constantly moving around. The number of images taken at a wedding will be much greater than the number of images in a portrait session.

Needless to say, many pictures will be taken. However, we cull through the images and edit only the best images that we feel are worthy to print. For a portrait session, you will typically see 30-60 images. For weddings, it will be multiple hundreds. 

Q: How much editing and retouching will be done to the photos?
A: Our standard editing includes color correction, lighting adjustments, and cropping/straightening. On purchased products, minor retouching will be done if necessary, meaning blemishes will be removed or minimized. Other types of editing and Photoshop work (such as, but not limited to, head swaps, eyeglass glare & braces removal) is outsourced and is an additional charge. 

Also, if we feel the image will look better, we may go through and change some of the photos to black & white or sepia. However, the color version is always available for purchase as well. And likewise, if a client prefers a print to be in black & white or sepia, we can do that at no additional charge.

Q: What is a Creation Fee?
A: The Creation Fee covers the time & talent of the photographer, as well as all the planning, designs and consultations.
Digital files & products are not included in the creation fee. Prints & products are purchased separately at your ordering session. 

Q: How far in advance do I need to book you?
A: We believe in quality over quantity. Therefore, we limit the number of sessions we do each month so that we can put all our attention into making our client's images perfect and by helping them in the design process, etc. Therefore, since we take a limited number of sessions, the sooner you book, the better.

Q: What’s the process?
A: We’re glad you asked! Check out our Process page!

Q: We want Kate Jeppson Photography!!! How do we get booked?
A: Contact us to set up a consultation. Once you decide to move forward, a non-refundable retainer will be due to secure your session date on our calendar.  We can't wait to meet you!